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Tickets

Tickets

Club Member Sale

Our Club Member Sale tickets are now available. For this exclusive sale, you have to be a pre-registered member. If so, you received an e-mail with a unique code and link to our official ticketshop.

Club Member Sale - Where can I find my unique code?

For those who have pre-registered received an e-mail with the title 'Your unique code and link for tickets to Beyond Sensation'. In this e-mail, you can find your unique code and link to the Club Member Sale to buy your tickets.

If you can't find this e-mail, please check your spam folder as well.

Did you not receive this e-mail? Contact us via info@sensation.com or our Facebook messenger.

When will the Regular Ticket Sales start?

Ticket sales will start on Tuesday, February 25th, at 12:00 (midday) CET. We strongly advise you to only buy tickets through our official website.

Our hotel packages including tickets are already available via travel.sensation.com 

Which ticket types are available and what are the prices?

The following types of tickets will be available: 

Entrance ticket: €89,- * 
This ticket gives you access to the main area, where all action takes place. 

Deluxe ticket: € 190,- * 
The Deluxe ticket is the ultimate way to experience Beyond Sensation in style. With a Deluxe ticket, you’ll enter the Johan Cruijff ArenA Amsterdam via the designated Beyond Sensation Deluxe entrance. You’ll be welcomed by our lovely hostesses and upon entry you will receive two free drink tokens and a complimentary locker. Throughout the night, you’ll have access to the exclusive Deluxe areas including a special Deluxe DJ lineup. The Deluxe decks in the main area give you the perfect location to experience the show to the fullest.

Celebration Deluxe ticket: € 405,- *
With a Celebration ticket, you’ll have access to a private Celebration area with a dinner buffet available from 20.00 until 22.00. This private Celebration area has an international open bar to serve you delicious drinks and luxurious fingerfood throughout the entire night.

Panorama Lounge ticket: €309,- * 
This ticket includes access to the Panorama Lounge and deck, which are both situated on the East side of the venue. The Panorama Lounge has an open bar and finger food will be served during the night.  

* prices are excluding € 4,95 service fee per ticket and € 3,25 order fee. 

How does the queue system work?

Visitors who open the link to the order page on February 25th, before 12:00 (midday) CET will be allocated a random spot in the waiting queue by the system. Visitors who open the link after 12:00 (midday) CET will join at the end of the queue. Visiting the website, the day before sales start doesn’t give you any guarantee to get to first place in the queue. 

You are advised not to refresh the ticket page or you will lose your position and be placed at the back of the queue. 

How many tickets can I buy?

A maximum of 9 tickets can be selected per order (per bank account and address). If you book more than 9 tickets, your tickets might be cancelled. 

Hotel packages

Hotel packages including tickets are already available via travel.sensation.com 

Where to buy?

Be sure to get your tickets via our official website sensation.com

Please be careful when purchasing tickets from any other source than our official website, as we can’t guarantee the validity of these tickets. 

How can I pay for my tickets?

The following payment methods will be available: 
iDEAL 
Paypal 
Credit card (Mastercard & Visa) 
Sofortüberweisung 
Bancontact 

Personalization of your tickets

For Beyond Sensation, you will have to personalize your tickets. The personalization period opens on February 26th, at 10:00 AM (CET).

During the personalization process, please make sure to fill in the correct name right away. If you need to change a name a service fee of €1,90 will be charged.

General info

Opening times

Beyond Sensation will take place on July 4th, 2020.

Doors open at 21:00 CET and the show ends at 06:00 CET

Location

Johan Cruijff ArenA in Amsterdam.

The address for your navigation system is:
 
Johan Cruijff ArenA 
ArenA Boulevard 1
 
1101 AX Amsterdam



Minimum Age

Beyond Sensation is an experience for adults (18+).

ID

Before entering, the festival security can ask for your identification to check your name and age.

Please note that a copy of your identification document will not be accepted as a valid identification document.

Dress Code – Be Part Of The Night, Dress In White

We strongly abide by the all-white dress code. Access will be denied when you don’t live up to the dress code, even with a valid ticket. We won’t refund your ticket. 
 

YES White shirts with small prints of another color. 
YES Accessories of another color. 
YES Shoes of another color.  
YES White jeans. 
YES Maximum of 20% of your outfit in another color. 
YES White shorts. 
YES Flip-flops.   

Press

(SEMI-) Professional cameras

Cameras and GoPro’s for personal use are always welcome! Professional audio-visual equipment is not allowed on the terrain unless you have been granted press accreditation. You can bring your selfie sticks, if they are foldable and no longer than 1,5 meters. 

Health & Safety

First aid

At Beyond Sensation, our heroes at the first aid are there to help you at any time of the night. Are you not feeling well? Then head over there. Don’t worry, they won’t call your mother if you have been misbehaving, and they certainly won’t tell the police. Their biggest concern is that you are doing well, so don’t hesitate to ask for help.

Zero Tolerance

All big dance events in the Netherlands operate under a governmental ‘zero-tolerance policy’. This means that no soft- drugs or hard drugs are allowed during Beyond Sensation.

Bringing your medication

Bringing your medication is only permitted in combination with an official doctor’s note.

What you can’t bring

Your safety is extremely important to us. Therefore, everything and everyone is searched at the entrance. Do you have something with you that is on our ‘blacklist’? Then we’ll throw it away. Pay attention! In some cases, access to the event may be denied. 

You’re not allowed to bring weapons, sharp or hard objects, glass and fluids.  

When in doubt, contact us via info@sensation.com or our Facebook Messenger. 

Breast pump station

Bring your breast pump to our First aid area for a private place to pump.

Celebrate life

If you have any questions about the use of alcohol or drugs or you would like more information about hearing damage and to purchase earplugs, you are welcome at the Celebrate Safe stand. Our volunteers like to give you advise on these subjects. More information about Celebrate Safe can be found via www.celebratesafe.nl

If you experience serious health problems caused using alcohol or drugs, please make sure to go straight to one of the First Aid stations. They will help you and will not report you to the authorities. 

How to get there

Train

It is a 5-minute walk from Amsterdam Bijlmer ArenA train station to the Johan Cruijff ArenA. Use your OV chipcard or buy an e-ticket for your journey.

Metro

Metro lines 50 and 54 and various (regional) bus lines stop at Bijlmer ArenA train station. Use your ov-chipcard for the journey.  

By bus

Bus line 300 of Connexxion R-NET uses special coach lanes between Haarlem train station and Amsterdam Bijlmer ArenA.

Bike (or scooter)

There are bicycle racks at the square in front of Villa ArenA, opposite Main Entrance E of the Johan Cruijff ArenA. During events you can park your bike or scooter here at the reduced rate of 2 Euro.

Your motor bike can be parked on the pavement of P6. 

By car

Beyond Sensation encourages the use of public transport. However if you want to come by car, the address for your navigation system is:
 

Johan Cruijff ArenA 
ArenA Boulevard 1
 
1101 AX Amsterdam



Ticket personalisation

Why do I need to personalize my tickets?

We want to prevent and minimize ticket re-sale with extreme prices on the black market. We can also use this information to inform ticket buyers about information concerning Beyond Sensation. 

How do I personalize my tickets?

After purchasing your ticket(s) you will receive an email confirmation of the ticket purchase. This email will not yet include your tickets. To receive your tickets, you first must personalize them. In the email with the purchase confirmation, you will receive further information regarding the personalization process, such as the date from which it is possible to personalize your tickets. 

For each ticket, personal information needs to be filled in, such as the full name and email address of the person attending the event. Be aware that the information has to be unique for each ticket and please use the names as mentioned on the respective identification documents (passport/ID card). 

After filling in the information, you will receive your personalized tickets. If you have not received your tickets within 24 hours, please contact the Paylogic Customer Service via customerservice@paylogic.com

Instructions for the main booker (the one who bought the tickets).

Step 1: Open the email of your order confirmation that you received via Paylogic after you have purchased your tickets for Beyond Sensation. 

Click on the link “PERSONALIZE NOW” in the email. This will bring you to the personalization page of Sensation. 

Step 2: Start personalizing your ticket 
Click on the button of the personalization page to start personalizing your Beyond Sensation ticket. 

Step 3: Create a Beyond Sensation account (if you don’t have one yet). 

Step 4: Personalize and claim your ticket 
In your personal Beyond Sensation account, you will see an overview of all tickets of your order. The first thing you need to do is to personalize and claim ONE ticket for yourself.

Step 5: Invite your friends (only applicable if you have purchased more than one ticket)
After you have claimed your own ticket, return to the order overview by clicking “back to order”. If you have purchased more than one ticket, please invite your friends to the personalization process by clicking on “invite”. Select ‘copy link’ to copy the personalization link, which you can send to your friends. It is important that you do not send this link to people that are not part of your order, as this is the key to your tickets. Remember: ALL your friends need to personalize their tickets individually. They also need a Sensation account for this. 

Step 6: Receive the Beyond Sensation tickets 
Once ALL tickets have been personalized individually by your friends, YOU (as the main booker) will receive them in your email. Please take note that the tickets will only be sent to you once every single ticket has been personalized. 

Step 7: Send the tickets to your friends 
After receiving all the tickets, you can send them to your friends. 

Thank you very much for your cooperation and we can’t wait to welcome you at Beyond Sensation! 

Instructions for the ticket holders that didn’t buy their tickets themselves.

Step 1: Open the invitation link to personalize your ticket 
The main booker (the one who has purchased your ticket for you) sends you a link to start the personalization process. Click on that link. If you did not receive that link, please get in touch with the person who purchased the ticket for you and ask him/her to follow the instructions for the main booker (see above). 

Step 2: Create a Beyond Sensation account (if you don’t have one yet) 

Step 3: Personalize your ticket 
Follow the instructions via the link. Please note that you will not receive your ticket before Step 4. 

Step 4: Receive your ticket from the main booker 
As soon as every ticket holder has personalized their ticket, the main booker (so not you) will receive all tickets via email. Please ask the main booker for your ticket. 

We can’t wait to see you at Beyond Sensation! 

I lost my ticket(s), what can I do?

If you cannot find your ticket(s) anymore or if you have lost the confirmation email including your ticket(s), please go to https://consumer.paylogic.nl/tickets/ 

I have a question about my order/ticket(s), how do I contact Paylogic?

Check out the FAQ on the customer service website of PayLogic
https://customerservice.paylogic.com/hc/en-us

Is your question still not answered? You can contact PayLogic at customerservice@paylogic.com

What is refund protection?

During your booking process, Refund protection is being offered. Refund Protection provides a refund if a customer is unable to attend due to several circumstances. For more info check out the PayLogic website here.

Pressing the OK button doesn’t work?

Please make sure that you have filled in every field, otherwise, the personalization cannot be completed. If you are certain every field has been filled in and you still experience a problem, please get in touch with: customerservice@paylogic.com.

Until when do I have time to personalize my ticket(s)?

You do not have to personalize your tickets immediately; tickets can be personalized up to 48 hours before the event.

I forgot to personalize my ticket(s). What now?

Tickets can be personalized up to 48 hours before the event. In case you forgot to personalize your tickets on time, you will be contacted by PayLogic.

Should I bring an identification document to Beyond Sensation?

Yes, before entering, the event security can ask for your identification to check your name and age. The minimum age to enter Beyond Sensation is 18. 

Please note that a copy of your identification document will not be accepted as a valid identification document. If there is another name on your ticket, access to the event can be denied. In such a case, the ticket cannot be refunded. 

Do you have any other questions related to tickets? Please contact the customer service of PayLogic via customerservice@paylogic.com